Who we are
Syatek provides technology consulting, IT support, infrastructure, software development, automation and related business technology services. Our website is operated from Mexico and may serve visitors and clients in Mexico, the United States and other locations where our services are requested.
Information we collect
We may collect information you provide directly, including name, email, phone number, company, message details, project needs and any other information you choose to send through contact forms, email, phone, messaging channels or social media.
We may also collect technical information such as IP address, browser, device type, approximate location, pages viewed, referral source, form submission metadata, cookies and analytics events.
How we use information
We use information to respond to inquiries, evaluate project fit, provide services, manage client relationships, improve the website, measure marketing performance, prevent abuse, comply with legal obligations and maintain business records.
If you connect or authorize social media tools for a Syatek-managed workflow, we use that access only to prepare, schedule, review, publish or measure content according to the permissions granted by the platform and the account owner.
Analytics, cookies and third-party platforms
Our site may use analytics and performance tools such as Google Analytics 4, Cloudflare and similar services. These tools may use cookies or comparable technologies to help us understand site traffic, security, performance and user interaction patterns.
When a visitor interacts with Meta, Facebook, Instagram, YouTube, X or other third-party platforms, those services process information under their own privacy policies and account settings.
Sharing information
We do not sell personal information. We may share information with service providers that help us operate the website, hosting, analytics, communications, security, CRM, social media publishing or business operations. We may also disclose information when required by law, to protect rights and security, or with your authorization.
Data retention and security
We keep information only as long as reasonably necessary for the purposes described above, including service delivery, security, audit, legal and business record needs. We use reasonable technical and organizational safeguards, but no online system can be guaranteed to be completely secure.
Your choices and rights
You may request access, correction, update, deletion or limitation of personal information where applicable. You may also request that we stop contacting you for non-essential communications. For Mexico-related requests, you may exercise ARCO-style rights by contacting us. For California or other U.S. privacy requests, contact us and we will review the request according to applicable law.
Children
Our services are intended for business users and are not directed to children. We do not knowingly collect personal information from children.
Changes
We may update this policy when our services, legal obligations or technology stack changes. The latest version will be posted on this page.
Contact
For privacy questions or requests, contact Syatek at [email protected] or through the contact page.